Any request for return of goods shall be directed to Kabru.co.in. Ordinarily goods once sold and unpacked cannot be returned unless there is a defect or discrepancy in the product delivered from that which is ordered. For e.g. if there is a mismatch of specification between the ordered product and that which is delivered, the product is not equal to that which is ordered and dead on arrival etc.
Any request for return has to be made at the earliest preferably within 24 hours from the date of delivery and the reason for such returns has to be specified. The quicker request, the better the chances of minimizing any dispute. Any packed goods can be returned without assigning any reason within 48 hours from date of delivery subject to verification of the contents of the packet at our end.
Any refund in case of return shall be governed by our refund policy.